Design and Validation of a Framework for the Creation of User Experience Questionnaires

TitleDesign and Validation of a Framework for the Creation of User Experience Questionnaires
Publication TypeJournal Article
Year of PublicationIn Press
AuthorsSchrepp, M., and J. Thomaschewski
JournalInternational Journal of Interactive Multimedia and Artificial Intelligence
ISSN1989-1660
IssueIn Press
VolumeIn Press
NumberIn Press
Date Published06/2019
Pagination1-8
Abstract

Existing user experience questionnaires have a fixed number of scales. Each of these scales measures a distinct aspect of user experience. These questionnaires can be used with little effort and provide a number of useful support materials that make the application of such a questionnaire quite easy. However, in practical evaluation scenarios it can happen that none of the existing questionnaires contains all scales necessary to answer the research question. It is of course possible to combine several UX questionnaires in such cases, but due to the variations of item formats this is also not an optimal solution. In this paper, we describe the development and first validation studies of a modular framework that allows the creation of user experience questionnaires that fit perfectly to a given research question. The framework contains several scales that measure different UX aspects. These scales can be combined to cover the relevant research questions.

KeywordsEvaluation, Questionnaire, User Experience
DOI10.9781/ijimai.2019.06.006
URLhttps://www.ijimai.org/journal/sites/default/files/files/2019/06/ip2019_06_06_pdf_11665.pdf
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ip2019_06_06.pdf607.67 KB