Efficient Measurement of the User Experience of Interactive Products. How to use the User Experience Questionnaire (UEQ).Example: Spanish Language Version

Authors

  • Maria Rauschenberger MSP Medien-Systempartner
  • Martin Schrepp SAP AG
  • Manuel Perez Cota Universidade de Vigo image/svg+xml
  • Siegfried Olschner DATEV (Germany) image/svg+xml
  • Jörg Thomaschewski University of Applied Sciences Emden Leer image/svg+xml

DOI:

https://doi.org/10.9781/ijimai.2013.215

Keywords:

Software, Development, Quality, Usability, Test

Abstract

Developer, manager and user feedback is needed to optimize products. Besides the basic Software qualities – usability and user experience are important properties for improving your product. Usability is well known and can be tested with e.g. a usability test or an expert review. In contrast user experience describes the whole impact a product has on the end-user. The timeline goes from before, while and after the use of a product. We present a tool that allows you to evaluate the user experience of a product with little effort. Furthermore the tool is available in different languages and we are using the new Spanish Version. We show how this tool can be used for a continuous user experience assessment.

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References

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[14] Laugwitz, B.; Schubert, U.; Ilmberger, W.; Tamm, N.; Held, T., Schrepp, M., “Subjektive Benutzerzufriedenheit quantitativ erfassen: Erfahrungen mit dem User Experience Questionnaire UEQ [Quantitative measurement of subjective user satisfaction: Experiences with the user experience questionnaire UEQ]“. In: Brau, H.; Diefenbach, S.; Hassenzahl, M.; Kohler, K.; Koller, F.; Peissner, M.; Petrovic, K.; Thielsch, M.;Ulrich, D., Zimmermann, D. (Eds.); Usability Professionals 2009, pp. 220 – 225, 2009.

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[16] Rauschenberger, M., Hinderks, A.; Thomaschewski, J., “Benutzererlebnis bei Unternehmenssoftware: Ein Praxisbericht über die Umsetzung attraktiver Unternehmenssoftware [User experencing of Busnisssoftware: A practical report how attractive Busnisssoftware could be developt.]“. In: Brau, H; Lehmann, A.; Petrovic, K.; Schroeder, M.C. (Eds.); Usability Professionals 2011, pp. 158 - 163, 2011.

[17] Rauschenberger, M., Schrepp, M.; Olschner, S.; Thomaschewski, J.; M. P. Cota, “Measurement of user experience: A Spanish Language Version of the User Experience Questionaire (UEQ) “. In: Information Systems and Technologies (CISTI), Vol. 1, pp. 471-476, 2012.

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Published

2013-03-01
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How to Cite

Rauschenberger, M., Schrepp, M., Perez Cota, M., Olschner, S., and Thomaschewski, J. (2013). Efficient Measurement of the User Experience of Interactive Products. How to use the User Experience Questionnaire (UEQ).Example: Spanish Language Version. International Journal of Interactive Multimedia and Artificial Intelligence, 2(1), 39–45. https://doi.org/10.9781/ijimai.2013.215

Issue

Vol. 2 No. 1 (2013): Special Issue on Artificial Intelligence and Social Application.

Section

Regular Articles

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